Refund policy

*ARTWORK: Please note that this is a print-on-demand exclusive artwork art print, meaning that when you buy a limited edition artwork art print from my website www.michalabrincker.com, I start printing it for you - only for you. This means that I only offer refunds for damaged artwork, not for buyer's remorse (buyer's regret).

Damaged artwork in transportation: What happens if my order/artwork is damaged when I receive it?: Please note that you have to check your delivery in the presence of the delivery person. If you notice damage, you have to refuse receipt. You also have to take photographic documentation of the damage and e-mail it to me immediately, so that I can order a replacement. Please note that I only want happy customers and that I am here to help you.

Damaged artwork replacement (damaged in your home/insurance): If your art print has been badly damaged in your home then please do not hesitate to contact me, and I will help you with a replacement print (as long as I still have the print). Please note that the damaged art print has to be sent back to me before making a new print. There is also a print and administration charge for this. Please contact me by email: mail@michalabrincker.com concerning a replacement print so that you are well informed about the print and administration charge for this and so that I can inform you about the process. The replacement print will be given the same edition number as the one that has been destroyed, but it will also say “that it is a replacement print”.

*SCULPTURE: If you have bought a sculpture from www.michalabrincker.com and want to return it. Then please be aware that you are responsible for all the expenses associated with this, and please notice the the sculpture has to be returned to Denmark, so you/the buyer have to pay for the shipping costs to Denmark, you/the buyer have to pay for the insurance costs back to Denmark, you/the buyer have to make sure to use safe packaging for return. Please use the original packaging in case you insist on returning the sculpture. The sculpture/sculptures must be returned within 30 days after you have received the delivery of the sculpture, remember to contact me first for return/refund.
To start a return on sculptures, you have to contact me at mail@michalabrincker.com. I will send you information about where in Denmark the sculpture has to be returned. Sculptures sent back to me without first requesting a return will not be accepted. Please also note that I can only return the full amount once I have received and checked that the sculpture is perfect. What happens if my sculpture is damaged when I receive it?: Please note that you have to check your delivery in the presence of the delivery person. If you notice damage, you have to refuse receipt. You also have to take photographic documentation of the damage and e-mail it to me immediately. Please note that I only want happy customers and that I am here to help you.

*GIFT CARDS: Unfortunately, I cannot accept returns on gift cards.

You can always contact me for any return question at mail@michalabrincker.com

PLEASE NOTE that I only want happy customers and that I am here to help you :-)